For players aged 21 and above

shovo777 Responsible Gaming — your safety is our priority

Enjoy entertainment within your limits — with deposit limits, self-exclusion and 24/7 Bengali support, for players aged 21 and above only.

What is responsible gaming and why does it matter?

shovo777 believes that online casino and betting is a form of entertainment — not a guaranteed way to earn money. Responsible gaming means enjoying games within your means, with a healthy mindset and in a controlled way.

We have built tools and guidelines for every player in Bangladesh to keep you informed and to help when needed. Our responsible gaming policy places the highest importance on your mental health, family life and financial wellbeing.

The core idea of responsible gaming is that playing should never become a burden. If you feel that gaming is getting out of your control, contact our support team immediately or use our self-help tools.

The responsible gaming commitment at shovo777 is present at every level of our platform — from registration through every game session.

21+

Age verification is mandatory

At shovo777, only people aged 21 or above may open an account and play. The age verification process is followed strictly.

  • Age verification at registration
  • Minors are strictly prohibited from access
  • Keep your account safe from younger family members
  • ID verification may be requested if there is any doubt

The six core principles of responsible gaming

The responsible gaming programme at shovo777 is built on these six pillars.

Setting deposit limits

You can set your own maximum deposit amount for each day, week or month. Once set, a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from making rushed decisions.

Time management and breaks

Using the time-out feature, you can temporarily suspend your account for anywhere from 24 hours up to 90 days. During this period, logging in or making transactions will not be possible. Taking a break is an important part of responsible gaming.

Self-Exclusion

If you feel that gaming is getting out of control, choose the self-exclusion option. This will close your account for a minimum of 6 months or permanently. No promotional emails will be sent during a self-exclusion period either.

Setting loss limits

Decide in advance how much you are willing to lose within a given period. Once that limit is reached, the system will alert you and, if necessary, end your session. This is the most effective way to protect your finances.

Reality check

You can set reminders for how long you have been playing. After a set amount of time, a message will appear showing how long you have spent and how much you have won or lost. This awareness helps you make considered decisions.

24/7 Bengali Support

Our support team is always by your side for any concern related to gaming. Day or night, at any time, chat with us in Bengali via live chat — you will receive empathy and solutions, not judgment.

Warning signs of problem gambling

If you notice any of the following signs, contact support immediately.

01

Repeatedly playing to chase lost money, even beyond your means.

02

Lying or hiding the truth from family, friends or colleagues in order to play.

03

Failing to stop playing despite trying, and feeling restless or irritable.

04

Neglecting meals, sleep or time with family in order to focus on playing.

05

Taking loans, draining savings or asking loved ones for money to fund playing.

06

Feeling mental unrest, anxiety or distress when not playing.

Our self-help tools

shovo777 gives you the ability to monitor and manage your own gaming habits.

Gaming history

View the full details of all your betting activity and wins and losses at any time, and analyse your own patterns.

Session reminders

Set reminders at intervals of your choice, starting from 30 minutes, to help you keep track of your time.

Deposit controls

Set your own maximum deposit limit for each day, week or month. Lowering a limit is immediate; increasing it takes 24 hours.

Account closure

Close your account temporarily or permanently whenever needed. Our support team will assist you through the process.

How do you use these tools?

Step 1: Log in to your account

Log in to your shovo777 account and go to the settings menu. You will find the "Responsible Gaming" section there.

Step 2: Set your preferred limits

Set deposit limits, session time and loss limits — aligned with your financial means and available time.

Step 3: Review regularly

Check your gaming history at least once a month and adjust your limits if needed.

Step 4: Get help immediately if there is a problem

If you have any concern, contact our support team right away via 24/7 live chat.

Payments and financial protection

Minimum deposit amount

The minimum deposit at shovo777 is just ৳100. This ensures you can start with a small amount and enjoy entertainment without taking on large risks. Deposit securely via bKash, Nagad, Rocket and Upay.

Withdrawal rules

The minimum withdrawal amount is ৳1,000. Winnings typically arrive in your bKash, Nagad, Rocket or Upay account within 1 hour. Fast payment processing discourages you from spending extra time on the platform.

Secure payment gateway

All our transactions are protected by SSL encryption. Your financial information is completely secure and is never shared with third parties. Ensuring secure payments is an inseparable part of responsible gaming.

Transaction limits

With your financial security in mind, shovo777 has set a minimum limit across all payment methods. These limits protect you from making excessive deposits on impulse.

We are here when you need help

Reach out to us for any concern related to gaming — our goal is to support, not to judge.

24/7 live chat

Talk to our support team in Bengali at any time. You will receive immediate assistance.

Email support

Email us at [email protected]. You will receive a detailed reply within 24 hours.

Questions and answers about responsible gaming

Yes, at shovo777 you can set separate daily, weekly and monthly deposit limits directly from your account settings. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional, so you can make decisions with a clear head.

For a fixed-term self-exclusion (for example 6 months), you may request reactivation once the period ends. However, a permanent self-exclusion cannot be reversed and your account will not be reopened. Please speak with our support team before making this decision.

A time-out is a short-term break — usually from 24 hours up to 90 days. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term or permanent — once chosen, your account cannot be opened before the set period expires. If the problem feels serious, self-exclusion is the better choice.

Always log out of your shovo777 account and never share your password with anyone. You may also use parental control software on your device. Please remember that age verification is mandatory to register at shovo777 — only people aged 21 or above can open an account.

Contact us via 24/7 live chat or email us at [email protected]. Our trained support team will help you set up self-exclusion, close your account and direct you toward professional assistance. Your privacy will be fully protected.

Setting deposit limits or session reminders does not affect your bonuses in any way. However, no new bonus offers will be sent during a time-out or self-exclusion period. Your mental and financial wellbeing is far more important than any bonus.

Enjoy entertainment responsibly

Play safely and within your limits at shovo777. Enjoy cricket betting, slots and live casino — with responsible gaming tools active across all sections.

For players aged 21 and above only. Play for entertainment and stay within your means.